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Frequently Asked Questions
What are your standard packing terms?
Generally, we pack our goods in neutral white boxes and brown cartons. Customized branded packaging is available upon authorization for legally registered patents.
What are the accepted payment terms?
T/T 30% as deposit and 70% before delivery. We provide photos of the products and packages before final payment.
What are the delivery terms and lead times?
We offer EXW, FOB, CFR, CIF, and DDU terms. Delivery typically takes 30 to 60 days after receiving advance payment, depending on the order quantity and specific items.
Can you manufacture products based on specific samples?
Yes, we can produce according to your samples or technical drawings. We also have the capability to build custom molds and fixtures.
What is your quality assurance policy?
We perform 100% testing on all goods before delivery to ensure quality. We offer a 12-month warranty on our products.
How do you maintain long-term business relationships?
We focus on maintaining high quality and competitive pricing to ensure customer benefit. We treat every customer with respect and sincerity, fostering global partnerships.