Q1. How is product quality ensured?
Quality is maintained through international system certifications and on-site factory inspections. We also welcome third-party inspections prior to delivery.
Q2. What trade and payment terms are available?
We support various terms including EXW, FOB, CFR, CIF, DDP, and DAP. Payments can be made via T/T, PayPal, or Western Union in USD, EUR, or CNY.
Q3. How long does a price quotation remain valid?
Quotations are typically provided within 24 hours of inquiry and remain valid for a period of 30 days.
Q4. Do you offer customized parts production?
Yes, we can manufacture products based on your specific samples or technical data sheets, including mold creation.
Q5. What are the standard packaging options?
Standard items are packed in high-strength wooden boxes or export-standard cartons to ensure safety during long-distance maritime or air transport.
Q6. Can you assist with import documentation?
Yes, our experienced export team can help supply all necessary registration and customs documents required by different importing countries.
TerraForge Machinery
